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Cost of the return
The cost of the return varies depending on the country from which it is made and will be reported at all times during the return process. The amount will be...
Cost of the return
The cost of the return varies depending on the country from which it is made and will be reported at all times during the return process. The amount will be...
What must I do to process a return?
In order to begin the returns process, you must access the returns portal through the following link: Returns portal and follow these simple steps: PREPARE THE PACKAGE: Please make sure the...
What must I do to process a return?
In order to begin the returns process, you must access the returns portal through the following link: Returns portal and follow these simple steps: PREPARE THE PACKAGE: Please make sure the...
What products cannot be returned?
Returns are not accepted for: Any customised product. Masks / Swimsuits / Underwear / Bottles / Flasks / Jugs / Cups / Glasses / Pacifiers / Baby bottles and accessories...
What products cannot be returned?
Returns are not accepted for: Any customised product. Masks / Swimsuits / Underwear / Bottles / Flasks / Jugs / Cups / Glasses / Pacifiers / Baby bottles and accessories...
Can I exchange a product?
We cannot make exchanges. If you need another size, colour or product, you can make a new purchase and return the unwanted product so we can process the refund.
Can I exchange a product?
We cannot make exchanges. If you need another size, colour or product, you can make a new purchase and return the unwanted product so we can process the refund.
What are the requirements for returns?
They must not exceed the maximum period of 30 days from the date of receipt (except for extensions due to Promotional Periods). Products cannot be damaged and must be returned...
What are the requirements for returns?
They must not exceed the maximum period of 30 days from the date of receipt (except for extensions due to Promotional Periods). Products cannot be damaged and must be returned...
What is the maximum period for handling a return?
You have 14 days from when you received your package to exercise your right of withdrawal, and up to 30 days to return a product according to our Returns Policy...
What is the maximum period for handling a return?
You have 14 days from when you received your package to exercise your right of withdrawal, and up to 30 days to return a product according to our Returns Policy...