If the delivery date indicated in your confirmation email has passed and your order hasn’t arrived, check the status of your order here.
If the status of your order appears as:
- Cancelled: Your order has been cancelled. You will receive an email informing you of the reason.
- Sent: Your order has left our warehouse and is on the way. Check with the courier company.
- Delivered: Your order has been received. If you haven’t received the package, please contact us by clicking here or calling us on +34 934 32 60 72.