What products cannot be returned?

Returns are not accepted for:

  • Any customised product.
  • Masks / Swimsuits / Underwear / Bottles / Flasks / Jugs / Cups / Glasses / Pacifiers / Baby bottles and accessories / audio headphones and all products that are delivered sealed for safety, health or hygiene reasons where the seal has been removed subsequent to its delivery.
  • Any product that does not retain the labels with which the product is delivered.
  • Products that have been used or have deteriorated as a result of any handling other than that necessary to establish their nature, characteristics or operation.
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