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Orders

Shopping in the Barça Official Store Camp Nou is very simple. Follow these steps to place your first order with us.

  1. Find the item you want to buy. In the product details, click on the add to my basket button.
  2. Check the items you have added to the basket. You can edit the basket as many times as you like (e.g. adding or removing products, customising them or changing the sizes).
  3. Fill in your details.
  4. Choose the delivery method.
  5. Complete your purchase as a guest or register with the Barça Official Store Camp Nou.
  6. You will then receive an order confirmation email.

If you have made a purchase as a guest, remember that you can also create your Barça Official Store Camp Nou account to enjoy more benefits when you buy your items.

You can easily check this by clicking the basket icon in the top menu of the page. You can make any changes here before starting your purchase (check the price, choose the number of units, confirm the sizes, customise a product or remove it from the basket).

Please note that we cannot guarantee that the items in your shopping basket will be in stock. As a result, if any of these run out, we will use that section to let you know.

Checking the status of your order is very simple! When your order leaves our warehouses, we will send you a confirmation email along with the estimated delivery date and a link where you can track your order.

You can also access this information from the My orders section in your account. If you are not yet registered and you have placed an order as a guest, click here.

Take advantage of this and the other benefits you enjoy as a member of the Barça Official Store Camp Nou! Register here.

When you complete your purchase, we will send you an email with your order confirmation.

If you do not receive the email, click here.

Once your order has been processed, you will not be able to cancel it. Check the terms and conditions for returning items once you have received your package by clicking here

If one of the items included in your order is out of stock, we will notify you via email and divide the order into two deliveries. In this case, we will send you a confirmation email when each of your packages leaves our warehouses, along with the estimated delivery date and a link where you can track it.

If the product is out of stock, we will refund the amount via the same payment method you used to make the purchase.

In Barça Official Store Camp Nou we want to make sure that you don’t miss on your favourite items. That’s why we’ve added a function that lets you request a notification when an out-of-stock item is available again in the store.

All you need to do is click on the  notify me when available button and we will send you an email with a link so you can add it directly to your basket. This process is not equivalent to a reservation.

Yes, in the Barça Official Store Camp Nou you’ll have the chance to reserve products before their launch. You can reserve products marked with the “Reserve” label by adding them to your basket and making the purchase as usual. When you complete the process, you will receive an email with the reservation confirmation. Payment will be made at the same time the reservation is finalised.

On the launch date, as soon as your order leaves our warehouses, we will send you a confirmation email along with the estimated delivery date and a link for tracking it.

To add a new item: choose the product, define the quantity and size (if necessary) and click the  add to my basket button. Your basket will update automatically.

Click continue shopping to add more products to your basket without losing your selected items. When you’re finished, click the  buy button to complete your purchase.

If you want to increase or reduce the number of units of a product, you can do it directly from the basket, using the + or - buttons until you have the desired number of items. Once the change is made, the price will be adjusted proportionally.

Please note that we cannot guarantee that the items in your shopping basket will be in stock. As a result, you will be able to see in the shopping basket if any of these run out.

If you want to delete an item completely from the basket, you can do it from the basket. Choose the product you want to remove and click the trash can icon, the item will automatically disappear from the basket.

If you want to reduce the number of units of a given product, you can do it directly from the basket itself with the help of the + or - buttons until you have the desired number of items. Once the change is made, the price will be adjusted proportionally.

Please note that we cannot guarantee that the items in your shopping basket will be in stock. As a result, you will be able to see in the shopping basket if any of these run out.

Find your size with our size chart by clicking here

Of course. To receive an invoice for your purchases, you will need to send an email request to: invoice@store.fcbarcelona.com

All Barça Official Store Camp Nou items include VAT. In accordance with the laws of European Union member states, we are obliged to charge VAT on all orders that are shipped within the European Union.