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Yes, your passion for FC Barcelona means you’re entitled to rewards in our store! Enjoy a 10 % discount on all your purchases. Activate it by following these simple steps:

1. Go into my basket
2. Go to the summary of your order and click on the I am a member area.
3. Identify yourself with your Member Code and Member Pin.
4. We will then apply the discount to your purchase. Enjoy!

Remember that you can also create your Barça Official Store Spotify Camp Nou account to get more benefits:

• Enjoy quicker and easier shopping.
• Be the first to find out about our promotions.
• Check the status of your order.
• Receive exclusive updates on products from the Barça Official Store Spotify Camp Nou.
• Dedicated customer service for Members.

*The promotions that may be offered on certain products cannot be combined in any circumstances with the FC Barcelona members’ discount.
*The discount does not apply to customization.

Yes, being part of the FC Barcelona family entitles you to rewards in our store! Enjoy a 5 % discount on all your purchases. Activate it by following these simple steps:

1. Go into my basket.
2. Go to the summary of your order and click on the I am a Supporter’s Club area.
3. Enter the Supporters’ Club Number and the passcode for your supporters’ club.
4. We will then apply the discount to your purchase. Enjoy!.

Remember that you can also create your Barça Official Store Spotify Camp Nou account to get more benefits:

• Enjoy quicker and easier shopping.
• Be the first to find out about our promotions.
• Check the status of your order.
• Receive exclusive updates on products from the Barça Official Store Spotify Camp Nou.
• Dedicated customer service for Supporters’ Club.

*The promotions that may be offered on certain products cannot be combined in any circumstances with the FC Barcelona members’ discount.
*The discount does not apply to customization.

Shopping in the Barça Official Store Spotify Camp Nou is very simple. Follow these steps to place your first order with us.

1. Find the item you want to buy. In the product details, click on the add to my basket button.
2. Check the items you have added to the basket. You can edit the basket as many times as you like (e.g. adding or removing products, customising them or changing the sizes).
3. Fill in your details.
4. Choose the delivery method.
5. Complete your purchase as a guest or register with the Barça Official Store Spotify Camp Nou.
6. You will then receive an order confirmation email.

If you have made a purchase as a guest, remember that you can also create your Barça Official Store Spotify Camp Nou account to enjoy more benefits when you buy your items.

You can easily check this by clicking the basket icon in the top menu of the page. You can make any changes here before starting your purchase (check the price, choose the number of units, confirm the sizes, customise a product or remove it from the basket).

Please note that we cannot guarantee that the items in your shopping basket will be in stock. As a result, if any of these run out, we will use that section to let you know.

Checking the status of your order is very simple! When your order leaves our warehouses, we will send you a confirmation email along with the estimated delivery date and a link where you can track your order.

You can also access this information from the My orders section in your account. If you are not yet registered and you have placed an order as a guest, click here.

Take advantage of this and the other benefits you enjoy as a member of the Barça Official Store Spotify Camp Nou! Register here.

When you complete your purchase, we will send you an email with your order confirmation.

Once your order has been processed, you will not be able to cancel it. Check the terms and conditions for returning items once you have received your package.

If one of the items included in your order is out of stock, we will notify you via email and we will refund the amount via the same payment method you used to make the purchase.

To add a new item: choose the product, define the quantity and size (if necessary) and click the add to my basket button. Your basket will update automatically.

Click continue shopping to add more products to your basket without losing your selected items. When you’re finished, click the buy button to complete your purchase.

If you want to increase or reduce the number of units of a product, you can do it directly from the basket, using the + or - buttons until you have the desired number of items. Once the change is made, the price will be adjusted proportionally.

Please note that we cannot guarantee that the items in your shopping basket will be in stock. As a result, you will be able to see in the shopping basket if any of these run out.

If you want to delete an item completely from the basket, you can do it from the basket. Choose the product you want to remove and click the trash can icon, the item will automatically disappear from the basket.

If you want to reduce the number of units of a given product, you can do it directly from the basket itself with the help of the + or - buttons until you have the desired number of items. Once the change is made, the price will be adjusted proportionally.

Please note that we cannot guarantee that the items in your shopping basket will be in stock. As a result, you will be able to see in the shopping basket if any of these run out.

Find your size with our size chart by clicking here.

Of course. To receive an invoice for your purchases, you will need to send an email request to: invoice@store.fcbarcelona.com

All Barça Official Store Spotify Camp Nou items include VAT. In accordance with the laws of European Union member states, we are obliged to charge VAT on all orders that are shipped within the European Union.

Delivery options may vary depending on the delivery address, the time of your purchase and the availability of the items. When you complete your purchase, we will show you the available shipping methods and costs.

Standard delivery – from 2 to 3 days Spain (Peninsula and Balearic Islands) and from 2 to 7 days Europe (business days)

The delivery time for orders ranges from 2 to 7 business days from the order confirmation, however, it may vary depending on the specific circumstances of each order.

Delivery options may vary depending on the availability of the chosen products, the destination and the type of delivery chosen at the time of purchase.

In the case of customisable products, the delivery time is 7 to 14 business days from the order confirmation.

Deliveries are made on business days only, so they may take a little longer than usual on local holidays. Similarly, deliveries may take longer during promotional periods.

Transport times may vary due to unexpected incidents affecting the courier or difficulties in delivering the merchandise.

To avoid confusion and delayed delivery of your order, we recommend making any changes to your details before completing the purchase of your products.

To make a change, you can contact us by clicking here or calling us on +34 934 32 60 72.

If the delivery date indicated in your confirmation email has passed and your order hasn’t arrived, check the status of your order here.

If the status of your order appears as:

• Cancelled: Your order has been cancelled. You will receive an email informing you of the reason.
• Sent: Your order has left our warehouse and is on the way. Check with the courier company.
• Delivered: Your order has been received. If you haven’t received the package, please contact us by clicking here or calling us on +34 934 32 60 72.

From your profile, you can track your package at all times, so you can check where it is and any issues that may have occurred when attempting delivery.

If you have received a delivery attempt notification, you can contact the courier company to request a new delivery. (Remember it is important to keep the delivery note that is posted in your letterbox).

If you have followed the instructions in the previous section and haven’t received a response, you can contact us by clicking here or calling us on +34 934 32 60 72.

We pack your purchases in cardboard boxes and/or water-resistant envelopes to keep your official FC Barcelona items in the best condition during shipping.

The company responsible for delivery will send you an email informing you that they have been unable to deliver your order, and they may have posted an attempted delivery note in your letterbox. Please contact them indicating the date, time and most convenient place for them to make the delivery.

* If they receive no reply from the recipient, the delivery company will make another attempt to deliver the order.

FC Barcelona is one of the best-loved teams all over the World! So that is why we continue working to reach any corner of the planet.
Currently, we deliver to the following territories:

• Member countries of the European Economic Area (EEA), with the exception of the territories of the Canary Islands, Ceuta, Melilla, Busingen, Island of Heligoland, Lugano, Campione d’Italia, Livigno, Faroe Islands, Greenland, Mount Athos, Aland Islands, Antilles, Monaco, San Marino, Vatican City, and Andorra.

Users may make purchases from another territory through the Barça Official Store Spotify Camp Nou, however deliveries will only be offered to the specified collection points or to a delivery address of the previously indicated territories.

If you can’t find your country on the list, please contact us by clicking here or calling us on +34 934 32 60 72.

If you made the payment by credit or debit card, the amount will be charged at the time you place your order.

If you have problems with your payment call us on +34 934 32 60 72, and we will help you process your purchase.

In the Barça Official Store Spotify Camp Nou we accept the following payment methods:

VISA - MASTERCARD - BANCONTACT - IDEAL

Yes, at the Barça Official Store Spotify Camp Nou we want your shopping experience to be 100 % reliable and secure.

We never save your bank details. These are sent to our server in encrypted form using the SSL (Secure Socket Layer) protocol and transmitted via a totally secure environment to our bank.

If you have problems with your payment call us on +34 934 32 60 72, and we will help you process your purchase

You have 14 days from when you received your package to exercise your right of withdrawal, and up to 30 days to return a product according to our Returns Policy (except for extensions due to Promotional Periods).

They must not exceed the maximum period of 30 days from the date of receipt (except for extensions due to Promotional Periods). Products cannot be damaged and must be returned unused, retaining the original labelling and with accompanying documents or instruction booklets, where applicable.

We cannot make exchanges. If you need another size, colour or product, you can make a new purchase and return the unwanted product so we can process the refund.

Returns are not accepted for:

• Any customised product.
• Masks / Swimsuits / Underwear / Bottles / Flasks / Jugs / Cups / Glasses / Pacifiers / Baby bottles and accessories / audio headphones and all products that are delivered sealed for safety, health or hygiene reasons where the seal has been removed subsequent to its delivery.
• Any product that does not retain the labels with which the product is delivered.
• Products that have been used or have deteriorated as a result of any handling other than that necessary to establish their nature, characteristics or operation.

In order to begin the returns process, you must access the returns portal through the following link: Returns portal and follow these simple steps:

• PREPARE THE PACKAGE: Please make sure the product isproperly packed in its original bag and protected with an opaque bag or box to avoid damage during transportation.
• MAKE THE RETURN: follow the stepsand complete the information requested in the form, you will only need the order number, which you can find in your purchase confirmation email and the postal code with which you registered when making the purchase. Indicate the reason for return, the preferred collection service and confirm the return.
• PACKAGE DELIVERY: You will shortly receive an email with a QR code that you must show at the selected collection point or to the person who collects the package on the agreed day. You just have to pack the items, and deliver the package to the selected collection point, showing the QR. There is no need to print out any labels.

The cost of the return varies depending on the country from which it is made and will be reported at all times during the return process.

The refund will be processed within 14 calendar days of the date on which the buyer’s decision to withdraw is notified, provided that the goods have been received before the end of this period.

The refund notification email indicates that your refund has been processed, but you may not yet see the money reflected in your payment method. Remember that it can take up to seven business days depending on your bank.

* The costs of the return will be deducted from the amount to be refunded.

* Barça Official Store Camp Nou is not responsible for losses if items are not delivered to our address, are lost or are delivered incomplete.

Your account at the Barça Official Store Spotify Camp Nou gives you access to the latest official FC Barcelona products and quicker, easier shopping. You can save your delivery details and track the status of your orders, as well as keep abreast of new releases and news.

It’s very easy to create a Barça Official Store Spotify Camp Nou account and enjoy its benefits. Just follow these simple steps:

1. Go to web login and click create account.
2. Fill in the form fields (name, surname, email and password).
3. Accept our terms and conditions.
4. We will welcome you with an email confirming that you are now a member of the Barça Official Store Spotify Camp Nou.

You can make any changes you want to your account settings, just follow these simple steps:

1. Access your account by clicking here.
2. If you want to make changes to the personal data of your account, go to the my data section and update the fields you want to change.
3. If you want to change your email address, enter change my email to stay up to date with our communications.
4. To change your main address or include a new address, click on my addresses and update the postal information.

If you need to change your password to keep your account safe, follow these simple steps:

1. Enter login in the top menu of the web.
2. Click on modify in the My password section.
3. Enter your current and new password.
4. Your password will be updated and you will be able to access your account with it.