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How can I make the return as a registered user?

Once the return has been generated on the platform and the return number has been obtained, you can send us the garments you have notified us of with the company...

How can I generate a return as a guest user?

As a Guest User: if you have the order number, you can use this link allowing you to access your order and generate the return by selecting the items you...

How can I generate a return as a registered user?

As a Registered User you can generate the return by going to the returns section in your account. All you will need to do is access your order and select...

What products cannot be returned?

The following products cannot be returned: Any customised product (any product showing the name and number of a player is deemed to be a customised product). Masks / Swimwear /...

What are the requirements for returns?

They must not be made later than 30 days from the date of receipt (except where the timeframe is extended for Specific Campaigns).

What is the latest timeframe for a return to be...

You have 30 days from the date of receipt of your package to make any return (except where the timeframe is extended for Specific Campaigns).